Available for New Opportunities

Ravi Kumar

IT Team Manager · Infrastructure & Cloud Operations · 6+ Years

Passionate IT professional who thrives in high-pressure environments ensuring zero business disruption. Leading cross-functional teams across India and Dubai — blending deep technical expertise with strategic people leadership.

✉ Get in Touch 🌐 portfolio.ravikkharwar.in in LinkedIn

Years Exp.

10+

Certs

Companies

Countries

Career Journey

Work
Experience

4 progressive roles across IT infrastructure, system administration, and team management.

Ocube Services Pvt. Ltd.

Feb 2026 – Present

IT Team Manager

Lead a team of 6 IT members across India and Dubai on multiple remote sites.
Administer Microsoft 365 services including Exchange Online, Teams, and SharePoint.
Manage and monitor Sophos XGS 126, XG118, PFSense, and FortiGate firewalls.
Administer Windows Server 2022/2025 and CentOS production servers.
Manage Seqrite antivirus endpoint protection across all endpoints.
Use ManageEngine Service Desk and Jira for ticket management and daily operations.

MS-365SophosFortiGate Win Server 2025Team LeadershipJira

Creditron Services Pvt. Ltd.

Mar 2025 – Feb 2026

System Administrator

Managed Sophos XGS 126, XG118, PFSense, and FortiGate firewall environments.
Administered Windows Server 2012 R2, 2019, and CentOS servers.
Led a team of 4 IT members and managed multi-location IT operations.
Oversaw IT process transitions and established quality standards for projects.
Monitored and audited all IT infrastructure activities; maintained SLA compliance.
Managed vendor communication and prepared project completion schedules.

PFSenseCentOSSLA Compliance Multi-site OpsVendor Mgmt

Landmark Insurance Broker Pvt. Ltd.

Nov 2021 – Mar 2025

IT Executive

Administered Windows Server 2012 R2 with Active Directory, Group Policy, DHCP, and DNS.
Managed mail server with MailStore archiving; configured Office 365 and Outlook clients.
Planned, designed, and implemented IT networks and CCTV for new power plant sites.
Administered ESSL Biometric Attendance Devices and HP Service Desk helpdesk.
Managed Acronis True Image backup and Business Continuity/Disaster Recovery planning.
Provided remote support via TeamViewer and UltraViewer across multiple locations.

Active DirectoryOffice 365Acronis CCTVBiometricsDR Planning

Teleone Consumer Products Pvt. Ltd.

Dec 2019 – Nov 2021

Hardware & Network Engineer

Ensured network quality for business applications, VoIP, video conferencing, and CCTV.
Installed and maintained IT infrastructure, Dialer Server, and SIP server (GoAutoDial).
Managed IIS web server and multi-location network support.
Ensured Confidentiality, Integrity, and Availability (CIA triad) of business information.

VoIPSIPIIS LAN/WANGoAutoDial

Credentials

Professional
Certifications

Industry-recognized certifications across cloud, Microsoft, networking, and cybersecurity.

🟡

AWS Certified Cloud Practitioner Essentials

Amazon Web Services

🔵

MS-900: Microsoft 365 Fundamentals

Microsoft

🔵

MS-102: Microsoft 365 Tenant Administrator

Microsoft

🔷

Azure Fundamentals (AZ-900)

Microsoft Azure

🟣

ITIL 4 Foundation

LinkedIn & CompTIA

🔴

Penetration Testing

Security Blue Team

🟡

AWS Connect Instance Fundamentals

Amazon Web Services

🎓

CCNA & AWS

Jetking Institute

🔴

Hardware & Networking

Cisco

🔴

Network Support & Security

Cisco

🎯

Advanced Cybersecurity & Ethical Hacking

Cisco

⏳ In Progress

Let's Connect

Get In
Touch

Whether you need a hands-on IT leader to build resilient infrastructure, manage multi-site operations, or bring a cloud-first mindset — I'm ready to make it happen.

🌐

Portfolio

portfolio.ravikkharwar.in

→

✉

Ravikkharwar586@outlook.com