Available for New Opportunities

Ravi Kumar

IT Team Manager · Infrastructure & Cloud Operations · 6+ Years

Passionate IT professional who thrives in high-pressure environments ensuring zero business disruption. Leading cross-functional teams across India and Dubai — blending deep technical expertise with strategic people leadership.

6+
Years Exp.
10+
Certs
4
Companies
2
Countries
RK
Ravi Kumar
IT Team Manager
📍 New Delhi, India
Open to Opportunities
Full-time · Remote · Onsite
Technical Expertise

Core
Competencies

12 domains of deep expertise spanning cloud, infrastructure, networking, and security.

☁️Cloud Platforms3
🔥Firewalls & Security5
🖥️Windows Server4
🐧Linux Administration3
📧Microsoft 3654
📬Mail Servers5
🌐Networking4
🗄️Virtualisation4
🛠️ITSM Tools4
💾Backup & DR3
🖱️Remote Support3
⚙️Hardware4
☁️ Cloud Platforms
Career Journey

Work
Experience

4 progressive roles across IT infrastructure, system administration, and team management.

Ocube Services Pvt. Ltd.
Feb 2026 – Present
IT Team Manager
  • Lead a team of 6 IT members across India and Dubai on multiple remote sites.
  • Administer Microsoft 365 services including Exchange Online, Teams, and SharePoint.
  • Manage and monitor Sophos XGS 126, XG118, PFSense, and FortiGate firewalls.
  • Administer Windows Server 2022/2025 and CentOS production servers.
  • Manage Seqrite antivirus endpoint protection across all endpoints.
  • Use ManageEngine Service Desk and Jira for ticket management and daily operations.
MS-365SophosFortiGate Win Server 2025Team LeadershipJira
Creditron Services Pvt. Ltd.
Mar 2025 – Feb 2026
System Administrator
  • Managed Sophos XGS 126, XG118, PFSense, and FortiGate firewall environments.
  • Administered Windows Server 2012 R2, 2019, and CentOS servers.
  • Led a team of 4 IT members and managed multi-location IT operations.
  • Oversaw IT process transitions and established quality standards for projects.
  • Monitored and audited all IT infrastructure activities; maintained SLA compliance.
  • Managed vendor communication and prepared project completion schedules.
PFSenseCentOSSLA Compliance Multi-site OpsVendor Mgmt
Landmark Insurance Broker Pvt. Ltd.
Nov 2021 – Mar 2025
IT Executive
  • Administered Windows Server 2012 R2 with Active Directory, Group Policy, DHCP, and DNS.
  • Managed mail server with MailStore archiving; configured Office 365 and Outlook clients.
  • Planned, designed, and implemented IT networks and CCTV for new power plant sites.
  • Administered ESSL Biometric Attendance Devices and HP Service Desk helpdesk.
  • Managed Acronis True Image backup and Business Continuity/Disaster Recovery planning.
  • Provided remote support via TeamViewer and UltraViewer across multiple locations.
Active DirectoryOffice 365Acronis CCTVBiometricsDR Planning
Teleone Consumer Products Pvt. Ltd.
Dec 2019 – Nov 2021
Hardware & Network Engineer
  • Ensured network quality for business applications, VoIP, video conferencing, and CCTV.
  • Installed and maintained IT infrastructure, Dialer Server, and SIP server (GoAutoDial).
  • Managed IIS web server and multi-location network support.
  • Ensured Confidentiality, Integrity, and Availability (CIA triad) of business information.
VoIPSIPIIS LAN/WANGoAutoDial
Credentials

Professional
Certifications

Industry-recognized certifications across cloud, Microsoft, networking, and cybersecurity.

🟡
AWS Certified Cloud Practitioner Essentials
Amazon Web Services
🔵
MS-900: Microsoft 365 Fundamentals
Microsoft
🔵
MS-102: Microsoft 365 Tenant Administrator
Microsoft
🔷
Azure Fundamentals (AZ-900)
Microsoft Azure
🟣
ITIL 4 Foundation
LinkedIn & CompTIA
🔴
Penetration Testing
Security Blue Team
🟡
AWS Connect Instance Fundamentals
Amazon Web Services
🎓
CCNA & AWS
Jetking Institute
🔴
Hardware & Networking
Cisco
🔴
Network Support & Security
Cisco
🎯
Advanced Cybersecurity & Ethical Hacking
Cisco
⏳ In Progress
Academic Background

Education

Continuous learner combining formal education with hands-on certifications.

🎓
Bachelor of Computer Applications (BCA)
IGNOU — Indira Gandhi National Open University
📚 Currently Pursuing
📘
12th Standard
CBSE Board
✓ Completed
📗
10th Standard
CBSE Board
✓ Completed
Let's Connect

Get In
Touch

Whether you need a hands-on IT leader to build resilient infrastructure, manage multi-site operations, or bring a cloud-first mindset — I'm ready to make it happen.

Personal Details

A bit more about me

Date of Birth
4 August 2000
Gender
Male
Marital Status
Single
Languages
English & Hindi
Location
New Delhi, India
Availability
Open to Work