Available for Senior Roles
IT Team Manager & Cloud Infrastructure Expert

Ravi Kumar

6+ Years in IT Infrastructure, Cloud Operations & Team Leadership

Passionate and results-driven IT professional specializing in Cloud Operations, Firewall Management, and Multi-Site IT Leadership. Leading cross-functional teams across India and Dubai with zero business disruption — backed by certifications in AWS, Azure, ITIL 4, and Cybersecurity.

6+
Years Exp.
12+
Certifications
4
Companies
2
Countries
RK
// Core Competencies

Technical Skills

☁️
Cloud Platforms
AWS Practitioner Azure AZ-900 Cloud Migration Cloud Operations
🔥
Firewalls & Security
Sophos XGS/XG FortiGate PFSense Seqrite Kaspersky EP
🖥️
Windows Server
2012 R2 – 2025 Active Directory GPO DHCP/DNS IIS
🐧
Linux Administration
CentOS Ubuntu Server Admin Shell Scripting
📧
Microsoft 365
Exchange Online Teams Admin SharePoint MS-365 Admin
📮
Mail Servers
ZOHO Mail Carbonio Zimbra IceWarp cPanel
🌐
Networking
DNS DHCP VoIP / SIP LAN/WAN CCNA
🛠️
ITSM Tools
ManageEngine Jira Spiceworks Snipe-IT
💾
Backup & DR
Acronis True Image DR Planning BCP Patch Management
Virtualisation
VMware ESXi VirtualBox Proxmox VE
🔗
Web & Deployment
Git Vercel CI/CD DNS Config Custom Domain
🖥️
Hardware & Remote
Desktop/Laptop UPS CCTV DVR/NVR Biometrics TeamViewer
// Career History

Work Experience

Ocube Services Pvt. Ltd.
Feb 2026 – Present
IT Team Manager
  • Lead a team of 6 IT members across India and Dubai on multiple remote sites.
  • Administer Microsoft 365 services including Exchange Online, Teams, and SharePoint.
  • Manage and monitor Sophos XGS 126, XG118, PFSense, and FortiGate firewalls.
  • Administer Windows Server 2022/2025 and CentOS production servers.
  • Manage Seqrite antivirus endpoint protection across all endpoints.
  • Use ManageEngine Service Desk and Jira for ticket management and daily operations.
Creditron Services Pvt. Ltd.
Mar 2025 – Feb 2026
System Administrator
  • Managed Sophos XGS 126, XG118, PFSense, and FortiGate firewall environments.
  • Administered Windows Server 2012 R2, 2019, and CentOS servers.
  • Led a team of 4 IT members and managed multi-location IT operations.
  • Oversaw IT process transitions and established quality standards for projects.
  • Monitored and audited all IT infrastructure activities; maintained SLA compliance.
  • Managed vendor communication and prepared project completion schedules.
Landmark Insurance Broker Pvt. Ltd.
Nov 2021 – Mar 2025
IT Executive
  • Administered Windows Server 2012 R2 with Active Directory, Group Policy, DHCP, and DNS.
  • Managed mail server with MailStore archiving; configured Office 365 and Outlook clients.
  • Planned, designed, and implemented IT networks and CCTV for new power plant sites.
  • Administered ESSL Biometric Attendance Devices and HP Service Desk helpdesk.
  • Managed Acronis True Image backup and Business Continuity/Disaster Recovery planning.
  • Handled patch management, UPS, power panels, and DVR/NVR CCTV administration.
  • Provided remote support via TeamViewer and UltraViewer across multiple locations.
Teleone Consumer Products Pvt. Ltd.
Dec 2019 – Nov 2021
Hardware & Network Engineer
  • Ensured network quality for business applications, VoIP, video conferencing, and CCTV.
  • Installed and maintained IT infrastructure, Dialer Server, and SIP server (GoAutoDial).
  • Managed IIS web server and multi-location network support.
  • Ensured Confidentiality, Integrity, and Availability (CIA triad) of business information.
// Credentials

Professional Certifications

ALL
All
AWS
AWS
Azure
Azure
Microsoft
Microsoft
ITIL 4
ITIL 4
Cisco
Cisco
Udemy
Udemy
JETKING
Jetking
AWS Certified Cloud Practitioner Essentials
Amazon Web Services
AWS Connect Instance Fundamentals
Amazon Web Services
Azure Fundamentals (AZ-900)
Microsoft
MS-900: Microsoft 365 Fundamentals
Microsoft
MS-102: Microsoft 365 Tenant Administrator
Microsoft
ITIL 4 Foundation
LinkedIn & CompTIA
Penetration Testing
Security Blue Team
Hardware & Networking
Cisco
Network Support & Security
Cisco
Advanced Cybersecurity & Ethical Hacking
Cisco · Pursuing
CCNA 200-301
Udemy
CCNA & AWS Training
Jetking Institute
// Personal Work

Personal Projects

🚀
Portfolio & Landing Page Deployment

Designed and deployed a personal portfolio and landing page website from scratch with automated CI/CD pipeline integration. Configured custom domain and DNS settings for production-grade hosting with seamless push-to-deploy workflow.

Git Vercel CI/CD Custom Domain DNS Management Web Deployment
🔐
Multi-Site Firewall & Infrastructure Setup

Architected and deployed multi-site IT infrastructure including firewall configuration for Sophos, FortiGate, and PFSense. Implemented disaster recovery planning and endpoint security across distributed office locations in India and Dubai.

Sophos XGS FortiGate PFSense DR Planning Multi-Site
📡
Power Plant Network & CCTV Implementation

Planned, designed, and implemented complete IT networks and CCTV surveillance infrastructure for new power plant sites — covering hardware deployment, DVR/NVR configuration, UPS management, and remote monitoring setup.

CCTV DVR/NVR LAN/WAN UPS Network Design Remote Monitoring
// Academic Background

Education

Bachelor of Computer Applications (BCA)
IGNOU — Indira Gandhi National Open University
New Delhi, India
Pursuing
12th Standard (Senior Secondary)
CBSE Board
Central Board of Secondary Education
Completed
10th Standard (Secondary)
CBSE Board
Central Board of Secondary Education
Completed
// Get In Touch

Personal Details

Date of Birth
4 August 2000
Gender
Male
Marital Status
Single
Languages
English & Hindi
Location
New Delhi, India
Experience
6+ Years
+91 8799743127
Phone
Ravikkharwar586@outlook.com
Email
linkedin.com/in/ravi-kumar-4263133b2
LinkedIn Profile